1. Introduction

Subtle Harmony Photography ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website subtleharmony.club or use our services.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our website and services:

2.1 Personal Information

We may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Postal address
• Payment information (processed securely through our payment processors)
• Communication preferences
• Information provided when completing forms on our website
• Information provided when communicating with us by phone, email, or otherwise

2.2 Non-Personal Information

We may also collect non-personal information about your interactions with our website, including:

• Browser type and version
• Operating system
• IP address
• Device information
• Pages visited
• Time and date of your visit
• Time spent on pages
• Referring website addresses

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. For more information about our use of cookies, please see our Cookie Policy section below.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 To Provide and Improve Our Services

• Process and fulfill your requests for services or information
• Communicate with you about your appointments, purchases, or inquiries
• Provide customer support
• Improve our website and services
• Develop new features and offerings

3.2 For Marketing and Communication

• Send promotional communications about new services, special offers, or other information we think you may find interesting (if you have opted in to receive such communications)
• Conduct surveys and collect feedback
• Personalize your experience and deliver content relevant to your interests

3.3 For Administrative and Legal Purposes

• Protect against, identify, and prevent fraud and other unlawful activity
• Comply with our legal obligations
• Enforce our terms and conditions
• Protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
• Consent: You have given consent to the processing of your personal data for specific purposes.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as to improve our services, provided that these interests are not overridden by your interests or fundamental rights and freedoms.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

5. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5.4 Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

6.1 Access and Information

You have the right to request information about the personal data we hold about you and to receive a copy of that personal data.

6.2 Rectification

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

6.3 Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

6.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

6.5 Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

6.6 Objection

You have the right to object to the processing of your personal data in certain circumstances, including when we process your data for direct marketing purposes or when we process your data based on our legitimate interests.

6.7 Withdrawal of Consent

Where we process your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law.

7. Cookie Policy

7.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.

7.2 Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

7.3 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us using the contact information provided below.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

10. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there. Your submission of such information represents your agreement to that transfer.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +447679425684
• By mail: 73 Simpson Village, Carmenland, BS23 3YE, United Kingdom